SnappyConnect · call.snappyhires.com · calling platform · US · UAE · India

Every call a recruiter makes, on the right line, on the record.

SnappyConnect is the group's calling platform: click-to-call for recruiters, scheduled calls, SMS, recordings and voicemail, a do-not-call list, and an AI calling agent that can qualify at scale — each company in its own workspace, with its own users, numbers and limits.

What you get

A phone system built around a recruiting desk.

One click from a candidate's record to a live call, and every outcome written back where the recruiter works.

Dialer

Click-to-call from the record

  • Dial from SnappyConnect, or from a candidate in the ATS and the CRM
  • Numbers are normalised per country, so +91, 0091 and local forms are one person
  • The outcome, notes and recording land back on the same record
Schedule

Calls at the right time

  • Scheduled and follow-up calls in the candidate's market hours
  • Contact lists for a campaign or a desk
  • Call history and activity per recruiter
Channels

SMS, voicemail, recordings

  • Two-way SMS on your numbers
  • Voicemail with the audio in the workspace
  • Recordings kept per call for review and quality
Compliance

A do-not-call list that is enforced

  • Workspace DNC list checked before every dial
  • US and India numbers need opted-in consent when dialled from the ATS; UAE calls follow call windows
  • An audit log of who called whom, when
Numbers

Your numbers, your providers

  • US numbers on Telnyx
  • UAE calls from the office PBX line
  • India calls placed from the recruiter's own handset
Reports

Dashboard and reports

  • Calls, connects and outcomes per recruiter and per day
  • Scripts for consistent openings
  • Webhooks so your own systems hear every result

Three markets, three lines

The same button, a different line under it.

Where a call originates depends on the recruiter's region. The recruiter never chooses a carrier; the platform does.

United States

A US number on Telnyx. The browser opens a dial screen and the call is placed from that number, so the candidate sees a local caller ID.

United Arab Emirates

The call originates from the office PBX trunk and is logged the moment it is placed.

India

The request goes to the recruiter's own handset, which places the call; the record is created when the outcome arrives.

AI calling

An AI agent that makes the first call, so people make the second.

For high-volume first contact — availability checks, interest, screening questions — the AI agent dials, holds the conversation, and hands back a transcript, a summary and an outcome.

What it does

Dials, listens, reports

  • Speaks and listens in real time; a goal and a script per call
  • Delivers transcript, summary, duration and outcome to your webhook
  • Requests a callback time when the person asks for one
What it will not do

Guard-rails you cannot switch off

  • It discloses that it is an AI call by default, and a request cannot turn that off
  • Daily quota and concurrent-call cap per workspace; a kill switch per workspace
  • Only the carriers and destination prefixes your workspace is allowed to use
Used by

The ATS uses the AI agent for first-round screening of approved candidates, and the CRM uses it for outbound qualification in the US and UAE. Human dialling and AI dialling are separate paths on purpose: the AI queue never reaches a person's handset.

Your own workspace

Tenant-based: each company gets its own calling workspace.

Users and roles

Admins and users per workspace. Each recruiter signs in as themselves, so every call is attributed to a person.

Numbers, lists, limits

Your numbers, your contact lists, your do-not-call list, and your AI quota and concurrency cap. Nothing is shared with another company.

Your systems

An API key and a webhook secret per workspace. Connect your own ATS or CRM the way SnappyHires' own products connect.

How it works

From a candidate record to a logged conversation.

Step 1Link the recruiter

A workspace admin adds the recruiter; the ATS or CRM stores their SnappyConnect login once.

Step 2Click to call

From the record, or from the SnappyConnect dialer. Consent and the do-not-call list are checked first.

Step 3The right line dials

US number, UAE trunk or the recruiter's handset in India — chosen automatically.

Step 4Outcome written back

Result, notes, recording and callback time land on the candidate, and in your reports.

FAQ

Questions desks ask first.

Can I use SnappyConnect without the ATS?
Yes. It is its own product with its own workspace, dialer, lists and reports. The ATS and CRM connect to it through its API; your own systems can do the same.
Does the AI agent pretend to be a person?
No. AI disclosure is on by default and a call request cannot switch it off.
Which countries can I call?
The lines today cover the United States, the UAE and India. Each workspace is allowed specific carriers and destination prefixes.
Where are recordings and transcripts kept?
In your workspace, per call, with an audit log of who accessed what. Retention follows your workspace settings.

Give your desk one button to call from.

Thirty minutes with your recruiters' real numbers: we will link a workspace, place a call from the ATS, and show the outcome land on the record.